IT Field Engineer

Role: - IT Field Engineer (Hardware & Networking)

Client: - Lenovo India Pvt. Ltd.

Payroll: - Rigved Technologies Pvt. Ltd..

Module: Field Engineer

Location: Mumbai (Dadar to Churchgate and Thane to Kalyan/Kurla.

Experience: 1+ years of core experience into Hardware & Networking.

Travelling Expenses- Yes

Fuel Expenses- Yes

Roles & Responsibilities

1. Week off depends upon roster
2. Need to visit stores in all areas.
3. Having personal vehicle (bike) is an advantage
4. Working on National Holidays against which you shall be eligible for double pay.
5. Public Holiday will be working against which comp off will be provided
6. Provide outside support to Reliance Retail Outlets for all IT calls
7. (Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's).
8. Coordinate with Regional Coordinator for tasks and activities to be performed.
9. Will perform Periodic Preventive Maintenance activities
10. Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
11. Coordinate with Retail Helpdesk for ticket status and call closure
12. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required
13. Coordinate with MSL logistics for spares availability
14. Perform initial physical inventory verification and asset tagging and submit a report
15. Carry out IMAC activity
16. Will perform Rollout activity
17. 50%-70% travelling will be there to cater services.
18. Experience into Hardware & networking.
19. Perform Preventive Maintenance

Note: - Interested Candidates shared there updated profile on kamal.chauhan@rigvedtech.com