Process Coordinator

First Spark India Ventures is a Mumbai-based corporate events and exhibition stall design and fabrication company operating since 2013. Our work involves several teams and time-sensitive tasks, from client briefs and design to purchases, fabrication, dispatch and on-site execution.

The role:

We are looking for a highly organised Process Coordinator who will follow up on every assigned job until it is completed. Your responsibility is to keep tasks, daily reports and company processes moving on time. This is an active follow-up role: updating a sheet alone is not enough. You must contact the person responsible, find out what is pending, follow through, and confirm closure.

Key responsibilities:

• Maintain a central tracker of all active jobs and tasks, with the responsible person, deadline, current status and next action clearly recorded.
• Follow up with team members daily on assigned work across client servicing, design, operations, fabrication, purchase, dispatch and administration.
• Check that required daily reports, updates and checklists are submitted on time and contain complete information.
• Identify overdue work, missing reports, delays and tasks that are blocked; follow up until there is a clear resolution.
• Escalate urgent delays or repeated non-compliance to management promptly, with the facts and the action needed.
• Confirm that a task is actually completed before marking it closed, using the required update, document or confirmation.
• Prepare a concise daily summary of work assigned, completed, pending, overdue and requiring management attention.
• Keep Google Sheets and other task records accurate and up to date so the status of every job is visible.
• What we are looking forExperience in coordination, operations follow-up, project tracking or a similar role.
• Strong follow-up skills and the confidence to speak with people across departments and obtain clear updates.
• Ability to manage several jobs and deadlines at the same time without losing track of details.
• Good computer skills, especially Google Sheets, email and basic MS Office.
• Clear written and verbal communication, attention to detail and a strong sense of responsibility.
• Exceptional freshers may also apply