Senior Customer Services Executive
Equations PlacementsFixed
₹30,000 - ₹55,000
Average Incentives*
₹10,000
Earning Potential
₹65,000
Fixed
₹30,000 - ₹55,000
Average Incentives
₹10,000
Earning Potential
₹65,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 96% candidates in last 12 days
104 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Health Insurance, 5 working days, One-way cab, Two-way cab
Job Description
Job description
Hiring for reputed bank from US for customer service role .
Role : Customer Service Specialist
Direct payrolls . 5 days working , 2 days off
Work location - Mumbai .
Salary up to 7.50 lakhs pa + night shift allowance of 4-7k* per month
Annual bonus up to 50k*.
Graduates/ Undergraduates with excellent communication skills a must .
Bpo / non bpo experience of 1+ year a must , experience letter a must .
Best opportunity for candidates currently working & willing to serve notice .
Batch starting Mid January & February also.
Skills Required
Customer Service Skills
- Strong verbal & written communication skills
- Excellent customer handling, active listening & empathy
- Ability to handle high-pressure or escalated calls professionally
- Skilled at first-contact resolution & problem solving
- Expertise in de-escalation and building customer trust
- Ability to explain banking processes in simple, clear language
- Understanding of customer service expectations in a global bank
- Commitment to accuracy, integrity, and confidentiality
- Ability to follow structured SOPs and audit guidelines
- Comfortable working in 24/7 rotational shifts (if applicable)
- Experience with US/UK customer support (if relevant).
Interested candidates can email cv @
Ruchita-8655400556
ruchitam.equations@gmail.com
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
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The last date to apply for this job is 18 Oct 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!