Technical Support Engineer
Neuralbits Technologies Private LimitedFixed
₹18,000 - ₹25,000
Average Incentives*
₹3,000
Earning Potential
₹28,000
Fixed
₹18,000 - ₹25,000
Average Incentives
₹3,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
180 applicants
Benefits include: Annual Bonus, Travel Allowance (TA), Petrol Allowance, Health Insurance
Job Description
We are hiring a Technical Support Engineer for a field-based Healthcare IT role. The job involves visiting hospitals, Implementing PRESCO solutions, Training staff, and providing on-site support. Frequent travel with personal Bike & License is mandatory.
Job Title: Technical Support Engineer
Location: Field-Based
Key Responsibilities
Install and configure HIMS software at hospitals.
Provide on-site and remote technical support.
Troubleshoot software, hardware, network, and application issues.
Install and configure tablets, printers, and other devices.
Conduct training sessions for all hospital staff (Doctors, Nurses, Reception, Billing, Lab, Pharmacy, etc.).
Take complete responsibility for the assigned hospital implementation, training, and support.
Coordinate with the development team for issue resolution.
Perform software updates, maintenance, and system health checks.
Maintain support reports and documentation.
Travel to client locations as required.
Requirements
Education Degree : Diploma/B.E./B.Tech in IT, Computer Science, or related field.
Skills : Strong technical knowledge of Windows, Networking, and basic SQL
Good understanding of computer hardware and software troubleshooting.
Strong critical thinking and problem-solving skills.
Basic knowledge of Artificial Intelligence (AI) tools and technologies (ChatGPT, AI productivity tools, etc.).
Good communication and customer-handling skills.
Willingness to travel.
0–2 years of experience (Freshers with good technical skills are welcome).
Preferred: Experience with Hospital Management Software (HIMS) is an added advantage.
Regards
Contact Person Name : HR Ashwini Shinde
Contact No - 8976809336
Team NeuralBits
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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