Travel Executive

Job Description: Travel ExecutiveCompany: Navkar Travels Pvt Ltd

Location: Malad East, Mumbai

Employment Type: Full-time, On-site

Experience: 1 – 4 Years

Role OverviewWe are looking for an energetic and detail-oriented Travel Executive to join our team. In this role, you will be responsible for consulting clients, designing customized domestic and international itineraries, securing bookings (flights, hotels, transport, visas), and delivering end-to-end customer satisfaction from initial inquiry to post-trip follow-up.

• Key ResponsibilitiesClient Consultation: Understand client travel requirements, preferences, and budgets to recommend suitable destinations and package options.
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• Itinerary Planning & Costing: Craft detailed, customized day-wise itineraries and accurate price quotations for domestic and international tours (FIT & GIT).
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• Bookings & Reservations: Handle reservations for flights, hotels, ground transport, activities, and sightseeing with airlines, consolidators, and DMCs.
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• Vendor & Supplier Coordination: Liaise with destination management companies (DMCs), hoteliers, and local operators to negotiate rates and secure timely confirmations.
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• Documentation & Visas: Assist clients with visa documentation guidance, travel insurance, foreign exchange requirements, and final travel vouchers.
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• Customer Support: Address client queries, handle on-tour emergencies or schedule adjustments, and ensure seamless travel experiences.
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• Sales & Follow-Up: Follow up on inbound leads, close bookings, and maintain client records.
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• Requirements & QualificationsExperience: 1 to 4 years of proven experience as a Travel Executive / Travel Consultant in a tours and travel agency.
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• Destination Knowledge: Strong knowledge of popular domestic (e.g., Kashmir, Himachal, Kerala, Rajasthan, Northeast) and international (e.g., Southeast Asia, Europe, Dubai, Maldives) destinations.
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• Ticketing / Systems: Familiarity with flight booking portals, B2B travel portals, or basic GDS systems is an advantage.
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• Communication Skills: Excellent verbal and written communication skills in English and Hindi (Gujarati or Marathi is a plus).
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• Education: Bachelor’s degree, Diploma in Travel & Tourism, or IATA certification preferred.
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• Key Attributes: Strong negotiation skills, attention to detail, and the ability to multitask in a fast-paced environment.
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Would you like to tailor this specifically toward domestic packages, international outbound tours, or corporate ticketing?