Customer Care Executive
N1 Nexora E-Payments Private LimitedFixed
₹10,000 - ₹12,000
Earning Potential
₹12,000
Fixed
₹10,000 - ₹12,000
Earning Potential
₹12,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 2 days
41 applicants
Job Description
Key Responsibilities:
- Handle customer queries through calls, WhatsApp, email, and other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Follow up on pending queries, complaints, and requests.
- Maintain accurate records of customer interactions and complaints.
- Coordinate with internal teams to resolve customer issues.
- Provide clear and accurate information about company services.
- Escalate complex issues to the concerned department when required.
- Maintain professional communication with customers at all times.
Requirements:
- Good communication and interpersonal skills.
- Fluency in English Hindi & Telugu is preferred.
- Basic knowledge of computers, MS Office, and email.
- Ability to handle customers patiently and professionally.
- Good problem-solving and follow-up skills.
- Freshers and experienced candidates can apply.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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