Icici Lombard

Client Retention Associate

Icici Lombard
Vashi, Navi Mumbai
₹12,000 - ₹14,000 monthly

Fixed

₹12,000 - ₹14,000

Earning Potential

₹14,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 17 Sep 2026 - 01 Oct 2026 | Time: 10.00 am - 06.00 pm...

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

Benefits include:  PF, Health Insurance, ESI (ESIC)

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

🚀 WE’RE HIRING | ICICI LOMBARD GENERAL INSURANCE 🚀

Vertical: Retention

🔹 Designation: Customer Retention Manager (CRM)

🔹 Process: 100% Voice | outbound Calling

🔎 JOB RESPONSIBILITIES:

📞 Make outbound calls to existing customers

🔁 Renew insurance policies of existing customers

💬 Explain policy benefits, renewal offers, and coverage details

🤝 Convince customers and close renewals effectively

📈 Achieve renewal and retention targets

📝 Update customer details and renewal status accurately

✅ JOB REQUIREMENTS:

✔ Good communication skills in Hindi & English

✔ Strong sales mindset & thought process

✔ Experience in outbound sales preferred

✔ Knowledge of insurance or sales is an added advantage

✔ Graduation is mandatory

✔ Experience: 0–2 Years (Fresher’s can apply)

Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) 📅 6 Days Working 🔁 1 Rotational Week-Offs

💰 Salary Package:

✨ Fresher: ₹12,500 (In-hand) | CTC: ₹2.10 LPA

✨ Experienced: Up to ₹18,000 (In-hand) | CTC: ₹2.79 LPA

🎯 High earning potential with performance-based incentives

Job role

Work location
Work locationVashi, Navi Mumbai, Maharashtra, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryTelesales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsB2C sales
English level
English levelBasic English
Age limit
Age limit18 - 31 years
Gender
GenderFemale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date17 Sep 2026 - 01 Oct 2026
Time
Time10.00 am - 06.00 pm
Other instructions
Other instructionsBring Hard Copy of RESUME and Carry AADHARCARD.

About company

Name
NameIcici Lombard
Address
AddressVashi, Navi Mumbai, Maharashtra, India
Job posted by Icici Lombard

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You can expect a minimum salary of 12,000 INR and can go up to 14,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 2 Oct 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!

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Client Retention Associate in Icici Lombard, Vashi, Navi Mumbai | apna.co