CRM Executive

WE ARE HIRING!CRM Support Executive – eSIMifyCompany: eSIMify Global Private Limited

Job Location: W Wing, Ground Floor, Office No. 0075, Akshar Business Park, Vashi, Navi Mumbai

Salary: ₹12,000 – ₹25,000 per month

Shift Timing: Rotational Shifts

Job Type: Full-Time | Work From Office

Job DescriptioneSIMify is looking for a dedicated and customer-focused CRM Support Executive to manage customer queries, provide eSIM-related assistance, and ensure a smooth customer experience.

• Key ResponsibilitiesHandle customer enquiries through WhatsApp, calls, emails and CRM.
• Assist customers with eSIM purchases, installation and activation.
• Resolve customer complaints and technical support queries.
• Maintain accurate customer records and update CRM regularly.
• Follow up with customers regarding purchases, payments and pending issues.
• Coordinate with internal teams for quick issue resolution.
• Provide professional and timely customer support.
• Maintain customer satisfaction and service quality.
• Candidate RequirementsFreshers and experienced candidates can apply.
• Good English and Hindi communication skills.
• Basic computer knowledge and typing skills.
• Familiarity with CRM software, Excel and WhatsApp Business is an advantage.
• Strong problem-solving and customer-handling skills.
• Willingness to work in rotational shifts.
• Positive attitude and ability to work in a team.
• What We OfferSalary: ₹12,000 – ₹25,000 per month, based on skills and experience.
• Training and learning opportunities.
• Professional working environment.
• Career growth opportunities.

Apply Now!Interested candidates can share their updated CV.

Company: eSIMify Global Private Limited

Location: Office No. 0075, Ground Floor, W Wing, Akshar Business Park, Vashi, Navi Mumbai.