Customer Care Executive
Hird ServicesFixed
₹22,000 - ₹26,000
Average Incentives*
₹3,000
Earning Potential
₹29,000
Fixed
₹22,000 - ₹26,000
Average Incentives
₹3,000
Earning Potential
₹29,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
8 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC), 5 working days, One-way cab
Job Description
Roles & Responsibilities:
- Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
- Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
- Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
- Resolve customer queries promptly with a customer-first approach.
- Escalate complex issues to appropriate departments when needed.
- Stay updated with system changes, policy updates, and meet quality and productivity targets.
- Desired Candidate ProfileExcellent verbal and written English communication skills.
- Strong comprehension, analytical, and multitasking abilities.
- Basic knowledge of business writing and email etiquette.
- Customer service-oriented with polished soft skills.
- Not pursuing any full-time educational course.
- Comfortable with Work From Office and Night Shifts.
- Willing to relocate within Transport Boundary (if outstation).
- Must carry original Aadhar Card and PAN Card.
- Perks & BenefitsPerformance-based incentives
- One-way cab facility (drop) within transport boundaries
- Night shift allowance up to ₹3,000/month
- Structured training program to enhance skills
- Opportunity for long-term career growth
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelecalling Executive
Expoint Recruitment Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishCustomer Care Executive
Conviction Hr Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishInternational BPO Executive
2Coms Consulting Pvt Ltd.Work from OfficeFull Time
Night ShiftFreshers onlyGood (Intermediate / Advanced) EnglishBpo Customer Service At Sakinaka
Ultimate RecruitersWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishTelecaller Inbound
Sailee MotorsWork from OfficeFull TimeAny experienceNo English Required
Customer Care Executive
Bonkers CornerWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 22,000 INR and can go up to 29,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 29 Sept 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!