US Healthcare - International Voice Process
Hird ServicesFixed
₹22,000 - ₹27,000
Average Incentives*
₹3,000
Earning Potential
₹30,000
Fixed
₹22,000 - ₹27,000
Average Incentives
₹3,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
35 applicants
Benefits include: Overtime Pay, PF, Internet Allowance, Laptop, Health Insurance, ESI (ESIC), Food/Meals, 5 working days, One-way cab
Job Description
Roles & Responsibilities:
- Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
- Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
- Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
- Resolve customer queries promptly with a customer-first approach.
- Escalate complex issues to appropriate departments when needed.
- Stay updated with system changes, policy updates, and meet quality and productivity targets.
- Desired Candidate ProfileExcellent verbal and written English communication skills.
- Strong comprehension, analytical, and multitasking abilities.
- Basic knowledge of business writing and email etiquette.
- Customer service-oriented with polished soft skills.
- Not pursuing any full-time educational course.
- Comfortable with Work From Office and Night Shifts.
- Willing to relocate within Transport Boundary (if outstation).
- Must carry original Aadhar Card and PAN Card.
- Perks & BenefitsPerformance-based incentives
- One-way cab facility (drop) within transport boundaries
- Night shift allowance up to ₹3,000/month
- Structured training program to enhance skills
- Opportunity for long-term career growth
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 21 Aug 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!