Back Office Executive

WE ARE HIRING – BACK OFFICE EXECUTIVE (FEMALE PREFERRED)

Company: Tissana Food Tea & Beverages Pvt. Ltd.

Brand: TISSANA TEA

Job Location: Sitapuri, Dabri, New Delhi

Job Type: Full-Time | Work From Office

Department: Administration, Operations & Digital Support

Experience: 1–3 Years Preferred

Salary: As per Experience, Skills & Industry Standards

Job Description

TISSANA TEA is looking for a smart, professional, energetic and technically skilled Female Back Office Executive who can independently manage day-to-day office operations, computer-related work, social media accounts, billing software, logistics coordination and administrative responsibilities.

The ideal candidate should have excellent computer knowledge, strong communication skills, multitasking abilities and the confidence to manage multiple operational responsibilities efficiently.

Key Roles & Responsibilities

1. Computer & Office Administration

- Excellent working knowledge of MS Excel, Word, PowerPoint and Google Sheets.

- Data entry, documentation, reporting and digital record management.

- Email drafting, professional correspondence and office coordination.

- Maintaining customer, distributor and vendor databases.

- Preparing daily, weekly and monthly MIS reports.

2. Social Media & Digital Marketing

- Manage company Facebook, Instagram, WhatsApp Business and other social media accounts.

- Upload promotional posts, product images, reels and marketing content.

- Respond to customer inquiries and social media messages.

- Basic knowledge of Canva, graphic editing and digital marketing tools.

- Coordinate with digital marketing agencies and website developers.

- Update product information on the company website and e-commerce platforms.

3. Billing Software & Accounts Support

- Operate billing, invoicing and inventory management software.

- Generate GST invoices, sales bills, quotations and purchase orders.

- Maintain sales, payment and outstanding records.

- Update stock movement, inventory and dispatch details.

- Coordinate with the accounts team for billing and payment follow-ups.

4. Logistics & Dispatch Management

- Handle daily courier bookings and shipment coordination.

- Coordinate with transporters, courier companies and logistics partners.

- Generate shipping labels, invoices and dispatch documentation.

- Track orders, deliveries, returns and pending shipments.

- Maintain dispatch registers and logistics MIS.

- Coordinate with distributors and customers for timely deliveries.

5. Sales & Business Coordination

- Support field sales executives, distributors and management.

- Maintain distributor orders, customer records and sales reports.

- Handle incoming calls, WhatsApp inquiries and business emails.

- Prepare presentations, Excel reports and business documentation.

- Ensure smooth communication between sales, warehouse, accounts and management.

Required Skills & Qualifications

- Graduate in any discipline; B.Com, BBA or BCA preferred.

- Excellent computer proficiency and fast, accurate typing.

- Advanced MS Excel knowledge preferred.

- Knowledge of Tally, Busy, Zoho Books or similar billing software.

- Familiarity with social media management and Canva.

- Good written and verbal communication in Hindi and English.

- Strong organizational skills, attention to detail and problem-solving ability.

- Ability to work independently and manage multiple responsibilities.

Preferred Candidate Profile

We are looking for a responsible, dedicated, disciplined and long-term team member with a positive attitude, professional personality and willingness to learn new technologies.

Preference: Female candidates with previous experience in FMCG, e-commerce, distribution, logistics or back-office operations.

How to Apply

Interested candidates may share their updated CV/resume along with their current salary, expected salary and notice period.

Company: Tissana Food Tea & Beverages Pvt. Ltd.

Location: Sitapuri, Dabri, New Delhi

Contact / WhatsApp: 8527645396

Email: tissanatea28@gmail.com

Join TISSANA TEA and become part of a growing FMCG brand!