Phoeniixx Designs

Customer Care Executive

Phoeniixx Designs
Okhla Industrial Area, New Delhi
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

156 applicants

156 applicants

Job Description

  1. Respond promptly and professionally to customer inquiries via voice calls and live chat platforms.
  2. Provide detailed information about fashion products, sizing, availability, materials, styling tips, and promotions.
  3. Assist customers with order placement, tracking, modifications, cancellations, and returns/exchanges.
  4. Handle complaints and resolve issues efficiently to ensure customer satisfaction.
  5. Collaborate with warehouse, logistics, and internal departments to follow up on orders and resolve delivery issues.
  6. Maintain accurate records of customer interactions using CRM tools or ticketing systems.
  7. Stay up to date with new product lines, collections, and brand guidelines.
  8. Deliver service that reflects the brand’s tone, style, and values.

Job role

Work location
Work locationOkhla Industrial Area Phase 2, Okhla Industrial Estate, New Delhi, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only
Education
Education12th Pass
Skills
SkillsCustomer support, Telephonic support, Customer relationship, Customer care, Customer inquiries, Customer queries, Escalation support
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NamePhoeniixx Designs
Address
AddressOkhla Industrial Area Phase 2, Okhla Industrial Estate, New Delhi, Delhi, India
Job posted by Phoeniixx Designs

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 9 Sept 2026. For more details, download apna app and find Freshers jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!