Customer Care Executive

🧹 Job Title: Customer Care Executive

🏢 Company: Globel Associate

📍 Location: Mangal Bazar Road, Peeragarhi, Paschim Vihar, Delhi

✨ Job Summary:

Globel Associate is looking for enthusiastic Customer Care Executives to handle customer calls, resolve queries, and provide excellent customer support. The candidate will manage inbound calls, address customer complaints, maintain good customer relationships, and ensure customer satisfaction through effective communication.

🎯 Job Details:

• Age: 18–30 Years
• Gender: Male & Female
• Education: 12th Pass
• English: Basic English
• Experience: Freshers Can Apply
• Shift: Day Shift (Full Time)

🛠️ Skills Required:

• Good Communication & Convincing Skills
• Telecalling
• Inbound Call Handling
• Customer Care & Customer Relationship Management
• Customer Complaint Handling
• Query Resolution

📌 Key Responsibilities:

• Handle inbound customer calls and respond to enquiries.
• Understand customer concerns and provide appropriate solutions.
• Resolve customer complaints professionally and efficiently.
• Maintain positive relationships with customers.
• Share accurate information about products or services.
• Follow up with customers whenever required.
• Ensure a smooth and satisfactory customer experience.

Ideal Candidate Profile:

• Freshers with good communication skills are welcome.
• Should have a polite, patient, and customer-friendly attitude.
• Must be comfortable handling phone calls and customer queries.
• Should have good listening and problem-solving skills.

💰 Salary & Incentives:

• Fixed Salary: ₹12,000 – ₹16,500 per month (as per skills and experience)
• Incentives: ₹2,000+ (as per performance)

🎁 Perks & Benefits:

• Overtime Pay

📞 Contact: Globel Associate – 9650880662