Customer Care Executive
Gts Cab Service (Opc) Private LimitedFixed
₹8,000 - ₹15,000
Average Incentives*
₹5,000
Earning Potential
₹20,000
Fixed
₹8,000 - ₹15,000
Average Incentives
₹5,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 18 Oct 2026 - 01 Nov 2026 | Time: 10.00 am - 04.00 pm...
Benefits include: Overtime Pay
Job Description
Hiring: Customer Care Executive / Call Center Executive
Company Name: GTS Cabs
Job Location: Burari, Delhi
Job Type: Full-Time
Vacancies: 1–2
Experience: Freshers and Experienced Candidates
Salary: ₹8,000–₹15,000 per month + Performance Incentives
Job Description
GTS Cabs is looking for enthusiastic and customer-friendly Call Center Executives to handle customer calls, assist with taxi bookings, and provide booking-related support.
Candidates should have good communication skills, a polite attitude, and basic computer knowledge.
Key Responsibilities
* Answer incoming customer calls and respond to booking inquiries.
* Handle taxi bookings for local, outstation, airport transfers, and Delhi–Dehradun routes.
* Explain taxi fares, vehicle options, pickup locations, and booking details.
* Create and update customer bookings in the company system.
* Confirm bookings through WhatsApp or phone calls.
* Coordinate with drivers regarding pickup time, location, and trip details.
* Follow up with customers regarding upcoming trips and booking confirmations.
* Handle customer questions, complaints, cancellations, and rescheduling professionally.
* Maintain accurate booking records and customer details.
* Transfer important or complicated customer issues to the concerned team member.
Required Skills
* Good Hindi communication skills.
* Basic English communication is preferred.
* Basic computer knowledge and ability to use WhatsApp.
* Polite telephone etiquette and customer-handling skills.
* Ability to manage multiple calls and bookings.
* Freshers are welcome; prior call center or customer support experience is an advantage.
Salary and Benefits
* Fixed monthly salary of ₹8000–₹15000, depending on skills and experience.
* Performance-based incentives, where applicable.
* Training on taxi booking systems and customer handling.
* Opportunity for long-term growth with GTS Cabs.
Working Location
Burari, Delhi.
Interested candidates can apply through Apna.com with their updated resume.
Company: GTS Cabs
Website: https://gtscab.co
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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