Siddhi Enterprises

Customer Relationship Manager

Siddhi Enterprises
Tri Nagar, New Delhi
₹18,000 - ₹22,000 monthly

Fixed

₹18,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 90% candidates in last 11 days

20 applicants

20 applicants

Job Description

Making sure all the leads of the clients after placing orders are met.

 ➢Ensuring your existing clients are satisfied through after-sales service.

 ➢Always ask them for true feedback.

 ➢Servicing the client after receiving the order till the time of collection

 of payment.

 ➢Resolve the queries and questions of all the clients.

 ➢Give or support the participants/clients about company products or

 services.

 ➢Acting as a point of contact for complaints and escalating issues to

 the concern.

 ➢Understand client queries and solve them in any manner.


 Key skills for Client Relationship Management :

 ➢Polite disposition.

 ➢Ability of rigorous followup.

 ➢The ability to communicate confidently – both through speaking and

 writing – with colleagues and clients.

 ➢Ability to understand the circumstances and act accordingly.

 ➢Proactive.

 ➢Thorough knowledge of products/services.

 ➢Always available on calls

Job role

Work location
Work locationSiddhi Cold Chain, Dr Lohia Industrial Area, Keshav Puram, Tri Nagar, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsB2B Sales, Customer Relations, Customer support, Customer relationship management, Payment follow up, Customer documentation, Payment collections, Customer inquiries, Customer Grievance Handling
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 39 years
Gender
GenderFemale

About company

Name
NameSiddhi Enterprises
Address
AddressSiddhi Cold Chain, Dr Lohia Industrial Area, Keshav Puram, Tri Nagar, Delhi, India
Job posted by Siddhi Enterprises

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You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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