Customer Service Executive
Max Petz HospitalsFixed
₹17,000 - ₹20,000
Average Incentives*
₹3,000
Earning Potential
₹23,000
Fixed
₹17,000 - ₹20,000
Average Incentives
₹3,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 16 Oct 2026 - 29 Oct 2026 | Time: 10.00 am - 04.30 pm...
Urgently hiring
Benefits include: Overtime Pay, Annual Bonus, PF, ESI (ESIC), Food/Meals
Job Description
Handle Inbound and Out Bound Calls
Handle a chat process
- Schedule, confirm, and reschedule appointments for veterinary consultations, vaccinations, grooming, diagnostics, and other services.
- Assist pet parents with queries regarding hospital services, consultation timings, doctor availability, and service charges.
- Provide appointment reminders, vaccination follow-ups, and post-consultation follow-up calls as per hospital protocols.
- Coordinate with veterinarians, reception, billing, and hospital operations teams to ensure smooth service delivery.
- Address customer complaints and concerns professionally and escalate medical or emergency-related queries to the veterinary team.
- Ensure a positive customer experience through timely responses, empathetic communication, and professional behavior.
- Maintain customer confidentiality and adhere to hospital policies and service standards.
- No Night Shift for female Candidates
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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