Inside Sales Executive

Job Summary

We are looking for a proactive and customer-focused Inside Sales Executive to manage inbound B2B sales inquiries and drive the complete sales cycle for our Interactive Flat Panels (IFPs), Digital Signage, and AV solutions. The role involves responding to leads from platforms such as IndiaMART, TradeIndia, Meta (Facebook/Instagram) ads, and YouTube, qualifying customer requirements, conducting virtual product demonstrations, preparing commercial quotations, and managing follow-ups through to order closure. 

Key Responsibilities

1. Lead Response & Qualification

Respond to incoming B2B leads from platforms like IndiaMART, TradeIndia, YouTube inquiries, and Meta (Facebook/Instagram) ads.

Assess buyer intent, budget, required display size/specs, and purchase timeline.

Ensure every inquiry is logged and updated systematically in the CRM.

2. Consultative Selling & Demos

Understand customer requirements (e.g., classrooms, corporate boardrooms, retail signage, experience centers).

Recommend the right mix of products (e.g., IFP size, OPS/PC configuration, camera/mic bars for video conferencing, or commercial digital signage).

Conduct virtual product demonstrations via Google Meet / Zoom to showcase interactive features, software, and hardware capabilities.

3. Quotation & Pipeline Management

Prepare and dispatch competitive commercial quotations and specs sheets.

Manage multi-stage follow-ups (unreachable, demo scheduled, quote sent, negotiation, closed).

Handle pricing objections, warranty queries, and delivery timelines.

4. Deal Closure & Operations Handover

Close orders and coordinate with payment processing (collecting advance/PO).

Hand over orders to the logistics/dispatch team for timely delivery and installation setup.

Key Skills & Qualifications Required

Education: Graduate in any discipline (B.Tech / B.Com / BBA / BCA preferred).

Experience:

1–3 years of inside sales / tele-calling experience, ideally in AV, IT hardware, consumer electronics, or B2B tech.

Product Knowledge: Basic understanding of display technologies, Android/Windows OS, HDMI/USB connectivity, and conferencing tools.

Communication: Excellent verbal and written communication in Hindi, English, and local regional languages.

Tools: Proficiency in CRM tools, Excel/Google Sheets, WhatsApp Business, and IndiaMART/TradeIndia seller dashboards.