Operations Executive

Job Description – Operations ExecutiveShakkr Foods India Pvt. Ltd.Position: Operations Executive

Location: Chattarpur, New Delhi

Employment Type: Full-Time

Experience Required: Minimum 1 Year – Mandatory

Education: Graduate – Mandatory

About Shakkr FoodsShakkr Foods India Pvt. Ltd. is a premium artisanal Indian sweets, bakery, gifting, and gourmet food brand. We work with leading corporates, luxury events, retail stores, and gifting partners across India.

We are looking for a responsible and well-organized Operations Executive to support the day-to-day operations of the company and ensure smooth coordination between the Kitchen, Packaging, Logistics, Sales, Retail, and Management teams.

• Key ResponsibilitiesDaily OperationsCoordinate and monitor day-to-day operational activities.
• Ensure orders are processed and executed within the required timelines.
• Coordinate between Sales, Kitchen, Packaging, Logistics, and Retail teams.
• Monitor the status of pending orders and ensure timely completion.
• Identify operational issues and coordinate with the concerned team for quick resolution.
• Order & Production CoordinationCoordinate with the Sales and Kitchen teams regarding order requirements.
• Ensure production schedules are aligned with dispatch and delivery commitments.
• Track the progress of corporate, retail, gifting, and special orders.
• Ensure special instructions related to products, packaging, labelling, and delivery are properly communicated and followed.
• Inventory & Stock CoordinationMonitor daily movement of raw materials, finished products, and packaging materials.
• Coordinate with the kitchen and warehouse teams regarding stock availability.
• Maintain proper records of inward and outward stock.
• Report shortages, discrepancies, wastage, or operational issues to the reporting manager.
• Dispatch & Logistics CoordinationCoordinate with the Logistics Executive and delivery partners for timely dispatches.
• Ensure orders are ready for dispatch as per the committed timelines.
• Track pending, delivered, returned, and delayed orders.
• Coordinate internally to resolve delivery-related issues.
• Documentation & ReportingMaintain daily operational records and reports.
• Update order, inventory, dispatch, and production-related information in Excel or company software.
• Prepare daily/weekly operational updates for the reporting manager.
• Maintain proper documentation of operational activities and discrepancies.
• Team CoordinationCoordinate with employees across different departments to ensure smooth workflow.
• Follow up on pending tasks and ensure timely completion.
• Communicate operational requirements clearly to the concerned teams.
• Assist management in implementing operational processes and SOPs.
• Quality & Process ComplianceEnsure company SOPs are followed across relevant operational activities.
• Monitor basic quality, hygiene, packaging, and handling standards.
• Escalate any quality or process-related concern immediately.
• Assist in improving operational efficiency and reducing errors or delays.

Mandatory Eligibility CriteriaCandidates must meet all of the following requirements:

• Graduate in any discipline. (Mandatory)
• Minimum 1 year of relevant experience in operations, coordination, administration, logistics, FMCG, food, retail, hospitality, or a similar field. (Mandatory)
• Basic understanding of English – reading, writing, and speaking. (Mandatory)
• Must be from Chattarpur or the nearby areas of South Delhi and be able to conveniently commute to the office. (Mandatory)
• Required SkillsStrong coordination and follow-up skills.
• Good organizational and time-management abilities.
• Basic knowledge of Microsoft Excel and WhatsApp.
• Ability to handle multiple tasks simultaneously.
• Attention to detail.
• Proactive approach towards problem-solving.
• Ability to work effectively in a fast-paced environment.
• Good communication skills and a responsible attitude.

Preferred Candidate ProfileCandidates with experience in FMCG, food & beverage, bakery, sweets, gifting, retail, hospitality, e-commerce, or warehouse operations will be preferred.

Experience in coordinating multiple departments and handling time-sensitive orders will be an added advantage.

Salary₹15,000 – ₹25,000 per month, depending on experience, skills, and interview performance.

Working Days & Timings6 Days a Week

9:30 AM – 6:30 PM

Additional working hours may occasionally be required during festive seasons, large corporate orders, events, and peak business periods.

• What You'll GetOpportunity to work with a fast-growing premium food and gifting brand.
• Exposure to food production, retail, corporate gifting, logistics, and business operations.
• Opportunity to work directly with multiple departments and understand end-to-end business operations.
• Growth opportunities within the Operations and Management team at Shakkr Foods India Pvt. Ltd.