Telemarketing Manager

Gencare
Janak Puri, New Delhi
₹20,000 - ₹40,000 monthly*

Fixed

₹20,000 - ₹25,000

Average Incentives*

₹15,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

13 applicants

13 applicants

Job Description

Call Center Manager (Healthcare)We are looking for an experienced Call Center Manager to lead a team of 2–3 Telecalling Executives. The ideal candidate should have good leadership skills, experience in handling patients, and the ability to achieve daily calling targets.


Key Responsibilities & Skills

  • Manage and support a team of 2–3 Telecalling Executives to achieve daily and monthly targets.
  • Handle both inbound and outbound calling operations and ensure smooth day-to-day functioning.
  • Guide the team in calling patients, explaining treatments and services, and scheduling appointments with partner hospitals.
  • Monitor call quality, team performance, and ensure excellent patient experience.
  • Train, motivate, and coach team members to improve their communication and productivity.
  • Resolve patient complaints and handle escalations in a professional and timely manner.
  • Coordinate with hospitals and internal teams to ensure smooth patient follow-up and appointment management.

Job role

Work location
Work locationJanakpuri District Center, Janakpuri, Delhi, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryTelesales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
Education12th Pass
Skills
SkillsTelesales/Telemarketing, Telecalling - Customer Service, Customer support, Lead management, Lead conversion, Telecalling, Patient coordination, Patient appointments
English level
English levelBasic English
Gender
GenderFemale

About company

Name
NameGencare
Address
AddressJanakpuri District Center, Janakpuri, Delhi, India
Job posted by Gencare

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You can expect a minimum salary of 20,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 Oct 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!