Business Intelligence Support Specialist
Daughterss Hospitality India Private LimitedFixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
11 applicants
Benefits include: Mobile Allowance, Flexible Working Hours
Job Description
Key Responsibilities
Manage regular communication with all existing and running franchise partners.
Handle franchisee calls, WhatsApp messages, and emails.
Record and manage franchisee queries, requests, and service issues.
Coordinate with the relevant teams to resolve issues.
Send franchisees regular emails, updates, notices, documents, and important information.
Maintain complete franchisee records and communication history in the CRM.
Follow up on pending requests and ensure timely resolution.
Coordinate with franchisees for new store openings and ongoing requirements.
Collect franchisee feedback and report important matters to management.
Maintain daily and weekly CRM and support reports.
Keep all franchise information updated and organized.
Requirements
Excellent communication and follow-up skills.
Fluent in English and Hindi.
Good email writing and communication skills.
Strong coordination and organizational skills.
CRM and basic computer knowledge.
Customer service, CRM, or franchise support experience preferred.
Responsible, professional, and detail-oriented.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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