Collection Executive / Officer

Job Description – Soft Collection ExecutivePosition: Soft Collection Executive

Process: Soft Collection / Telecalling

Location: Noida Sector 63

Experience: Fresher / 6 Months–2 Years

Salary: Up to ₹15,000–₹18,000 in hand + Incentives

Shift: Day Shift

• Roles & ResponsibilitiesContact customers through calls regarding pending payments/EMIs.
• Politely remind customers about their payment due dates.
• Understand customer concerns and provide suitable payment-related information.
• Encourage customers to make timely payments.
• Maintain professional and positive communication with customers.
• Update call details, payment commitments, and customer responses in the system.
• Follow up with customers as per the assigned schedule.
• Achieve daily calling and collection targets.
• Maintain proper records of all customer interactions.
• RequirementsGood communication skills in Hindi and basic English.
• Comfortable making outbound calls.
• Basic computer knowledge.
• Good convincing and negotiation skills.
• Positive attitude and willingness to achieve targets.
• Freshers are welcome to apply.
• Candidates with BPO, telecalling, collection, or customer service experience will be preferred.