Customer Care Executive
Writer Business Services Private LimitedFixed
₹13,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹13,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
87 applicants
Job Description
- Handle inbound and outbound customer calls professionally.
- Understand customer queries and provide accurate and timely resolutions.
- Maintain a positive and customer-friendly communication style.
- Follow company processes, call scripts, and quality standards.
- Record customer interactions and update information accurately in the system.
- Escalate complex issues to the appropriate team when required.
- Achieve assigned targets related to call quality, productivity, and customer satisfaction.
- Preferred Candidate ProfileExcellent verbal communication skills in English/Hindi.
- Good listening and interpersonal skills.
- Comfortable handling customers over the phone.
- Basic computer knowledge and familiarity with MS Office/CRM tools.
- Ability to work under pressure and meet targets.
- Freshers and candidates with relevant voice process/customer support experience can apply.
- Positive attitude, patience, and a customer-focused approach.
- Perks & BenefitsCompetitive salary with performance incentives.
- Paid training and on-the-job learning.
- Growth and career advancement opportunities.
- Supportive and professional work environment.
- Employee recognition and performance rewards.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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