High Five Global Networks

Customer Care Executive

High Five Global Networks
Sector 2, Noida
₹13,000 - ₹15,000 monthly

Fixed

₹13,000 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

53 applicants

53 applicants

Job Description

  • Handle inbound customer calls professionally.
  • Resolve customer queries and complaints efficiently.
  • Provide accurate product and service information.
  • Record customer interactions in the CRM system.
  • Escalate complex issues to the concerned team.
  • Ensure high customer satisfaction and first-call resolution.
  • Follow company SOPs, quality standards, and compliance guidelines.
  • Achieve KPIs such as CSAT, Quality, AHT, and Productivity.
  • Maintain good communication, professionalism, and empathy.
  • Stay updated on product knowledge and process changes.


Job role

Work location
Work locationB-106, Sector - 2, Noida Sector 2, Noida
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsDomestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameHigh Five Global Networks
Address
AddressB-106, Sector - 2, Noida Sector 2, Noida
Job posted by High Five Global Networks

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You can expect a minimum salary of 13,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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