Customer Support Executive

Job Description – Customer Support Executive (V4 & V5)

Company: OneDios Services Private Limited

Position: Customer Support Executive

Hiring Level: V4 & V5 – English Communication Proficiency

Job Location: Sector 62, Noida, Uttar Pradesh

Employment Type: Full-Time

Job Responsibilities

• Handle Inbound and Outbound customer support calls professionally.
• Respond to customer queries, provide accurate information and resolve concerns.
• Maintain effective communication and ensure a positive customer experience.
• Follow up with customers wherever required and ensure timely resolution.
• Maintain call records and update customer interactions in the CRM/system.
• Achieve assigned productivity, quality and customer satisfaction targets.

Candidate Requirements

• Minimum Qualification: Graduate (Mandatory).
• Candidates with V4 or V5 English communication proficiency (Versant assessment) preferred.
• Excellent verbal communication and active listening skills.
• Good customer handling and problem-solving abilities.
• Basic computer knowledge and familiarity with CRM systems.
• Freshers and experienced candidates may apply.
• Both Male and Female candidates are welcome.

Salary & Working Schedule

• Salary: Up to ₹28,000 CTC per month.
• Shift: Day Shift.
• Working Days: Monday to Saturday.
• Weekly Off: Sunday (Fixed).
• Job Location: On-site, Sector 62, Noida.

Interview & Walk-in Details

Interview Timings: 11:00 AM to 4:00 PM

Working Days: Monday to Saturday.

Candidates can directly walk in for an interview during the above-mentioned timings.

Office Address

OneDios Services Private Limited

Priska Tower, Ground Floor,

C-56/45, Phase 2, Sector 62,

Noida, Uttar Pradesh – 201301.

HR Contact Details

Dev Kumar Teotia

HR Lead

Mobile: 8800023612

Interested candidates are requested to contact HR or directly visit the office during the specified interview timings.

Join OneDios and be a part of a team committed to reinventing customer service!