Inside Sales Executive

Job Description – Inside Sales Executive

Company: Veblika (Brainvibs Technologies Private Limited)

Department: Sales & Business Development

Position: Inside Sales Executive

Experience: 1–3 Years

Employment Type: Full-Time

Work Mode: Office-Based

Industry: SaaS / IT Software / Technology

About Veblika

Veblika is a technology-driven SaaS company providing businesses with an integrated suite of software solutions to automate operations, improve productivity, manage customers and accelerate business growth.

Our product portfolio includes:

• CRM with Lead Management
• WhatsApp Business API & Automation
• AI Chatbots and Workflow Automation
• HRMS & Applicant Tracking System (ATS)
• Social Media Management
• Meeting & Webinar Management
• Ticket Management & Live Chat
• Learning Management System (LMS)
• IVR & AI Voice Solutions

We are looking for energetic, ambitious and target-oriented Inside Sales Executives who can identify customer requirements, demonstrate our software solutions and convert business opportunities into paying customers.

Key Responsibilities

1. Lead Management

• Contact potential customers through phone calls, WhatsApp, email and other communication channels.
• Handle inbound enquiries and follow up on marketing-generated leads.
• Understand customer business requirements and identify suitable Veblika products.
• Maintain regular follow-ups with prospects until closure.

2. Product Demonstration

• Conduct online product demonstrations for prospective customers.
• Explain product features, benefits, pricing and business applications.
• Understand customer pain points and recommend appropriate software solutions.
• Coordinate with the technical team whenever product-related clarification is required.

3. Sales Conversion

• Convert qualified leads into paying customers.
• Present commercial proposals and explain pricing plans.
• Handle customer objections and negotiate within approved pricing guidelines.
• Achieve monthly sales targets and revenue objectives.
• Generate repeat business and identify cross-selling opportunities.

4. CRM & Reporting

• Maintain accurate lead information and sales activities in the company's CRM.
• Update lead status, call records, follow-up dates and conversion details.
• Submit daily sales reports and weekly performance updates.
• Maintain a healthy sales pipeline.

5. Customer Relationship Management

• Build professional relationships with prospective and existing customers.
• Ensure timely communication and a positive sales experience.
• Coordinate with the onboarding and customer success teams after successful closure.

Required Skills & Qualifications:

• Graduate in any discipline (preferred).
• 0–3 years of experience in inside sales, telecalling, business development or SaaS sales.
• Excellent verbal communication and convincing skills.
• Comfortable speaking with business owners, founders, managers and decision-makers.
• Basic understanding of CRM, SaaS, software or digital business solutions is preferred.
• Good knowledge of MS Excel, Google Sheets and CRM software.
• Ability to conduct online meetings and product demonstrations.
• Strong follow-up, negotiation and closing skills.
• Self-motivated and comfortable working with monthly sales targets.

Performance Expectations (KPIs)

Compensation & Benefits

• Fixed salary based on experience and skills.
• Attractive performance-based incentives.
• Sales training and product knowledge development.
• Career growth opportunities in SaaS sales and business development.
• Opportunity to work with multiple technology products.

Ideal Candidate Profile

• We are looking for someone who:
• Enjoys speaking with people and understanding business requirements.
• Is confident in explaining software products.
• Takes ownership of leads and never misses follow-ups.
• Is ambitious about achieving and exceeding sales targets.
• Can work independently and as part of a sales team.
• Has a learning mindset and a positive attitude.