International BPO Executive
Taskus India Private LimitedFixed
₹30,000 - ₹38,000
Earning Potential
₹38,000
Fixed
₹30,000 - ₹38,000
Earning Potential
₹38,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
76 applicants
Benefits include: Food/Meals, 5 working days
Job Description
- Handle inbound and/or outbound international customer calls.
- Communicate professionally with customers from international markets.
- Understand customer queries and provide accurate resolutions.
- Maintain a high level of customer service and call quality.
- Follow defined process guidelines, scripts, and compliance requirements.
- Record customer interactions and update information in the CRM/system.
- Resolve customer complaints and escalate complex issues when required.
- Meet assigned quality, productivity, AHT, and customer satisfaction targets.
- Maintain proper call etiquette and professional communication.
- Coordinate with internal teams for timely resolution of customer issues.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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