Presales Executive

Job description:

We are looking for an energetic and target-oriented Telecaller / Inside Sales Executive to join our CPaaS sales team. The candidate will be responsible for connecting with prospective customers, understanding their communication requirements, explaining our CPaaS solutions, generating qualified leads, and supporting the sales team in converting prospects into customers.

Key Responsibilities:

• Make outbound calls to prospective B2B customers and generate new sales leads.
• Understand customer requirements related to SMS, WhatsApp Business messaging, Voice, IVR, OTP, Email, RCS, and other communication solutions.
• Explain CPaaS products, features, use cases, and commercial benefits to prospects.
• Identify decision-makers and schedule meetings or product demonstrations for the sales team.
• Follow up with leads through calls, WhatsApp, and email.
• Maintain accurate records of calls, leads, follow-ups, and sales activities in the CRM.
• Qualify prospects based on business requirements, usage, budget, and decision-making authority.

Required Skills:

• Excellent verbal communication and interpersonal skills.
• Good convincing, negotiation, and follow-up abilities.
• Comfortable making a high volume of outbound calls.
• Ability to understand and explain technology products in simple language.
• Basic knowledge of SMS, WhatsApp Business, Voice/IVR, OTP, APIs, or cloud communication is an advantage.

Education:

• Bachelor's (Preferred)

Experience:

• Cold calling: 1 year (Preferred)

Location:

• E-89,Noida Sector-63, Uttar Pradesh (Noida)