Senior Customer Services Executive

Coox Online Private Limited
Sector 47, Noida
₹25,000 - ₹45,000 monthly*

Fixed

₹25,000 - ₹35,000

Average Incentives*

₹10,000

Earning Potential

₹45,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

1 applicants

1 applicants

Benefits include:  Flexible Working Hours

Benefits include: Flexible Working Hours

Job Description

Roles & Responsibilities: 


  • Lead and manage the operations team to ensure efficient handling of bookings
  • Coordinate between operations and marketing teams, customers, partners& vendors to improve service execution
  • Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes
  • Ensure consistent supply by onboarding new partners& vendors and launch new cities and services
  • Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention
  • Define and analyzemetrics and KPIsto efficiently track progress


Perks: 


  • Rewards, Incentives& Bonuses
  • Special Meals & Food Trials
  • Startup Exposure
  • Full of Learnings


Other Details: 


  • Need people who are energetic,confident and street-smart
  • Great communication and soft skills
  • Foodies are preferred


Job role

Work location
Work locationSector 47, Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameCoox Online Private Limited
Address
AddressSector 47, Noida, Uttar Pradesh, India
Job posted by Coox Online Private Limited

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You can expect a minimum salary of 25,000 INR and can go up to 45,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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