Telecaller

TELECALLER / PATIENT COORDINATOR

Company: Nirog360° Aesthetics Clinic

Location: B-28, Sector 63, Noida

Employment: Full-Time

Experience: Freshers can apply

Job RoleWe are looking for a confident and energetic Female Telecaller to handle patient enquiries, follow up with leads, explain clinic services and convert enquiries into appointments.

• Key ResponsibilitiesMake inbound and outbound calls to patients and leads.
• Follow up with leads received through Meta Ads, Google, WhatsApp and other sources.
• Understand patient requirements and explain relevant skin, hair and aesthetic treatments.
• Book, confirm and reschedule appointments.
• Follow up with interested, pending and old leads.
• Handle basic patient queries professionally and escalate medical questions to the clinical team.
• Send treatment/appointment information through WhatsApp.
• Maintain accurate lead and follow-up records in CRM/Google Sheets.
• Coordinate with the reception and clinic team.
• Achieve daily and monthly calling, appointment and conversion targets.
• Ensure every genuine lead receives timely follow-up.

Services You May Discuss

Hair Transplant • PRP • GFC • Hair Treatments • Laser Hair Reduction • HydraFacial • Chemical Peels • Botox • Fillers • Skin Treatments • Aesthetic Procedures

Candidate Requirements

• Excellent communication skills in Hindi & English.
• Confident and polite telephone manner.
• Good convincing and follow-up skills.
• Basic computer knowledge.
• Comfortable working with targets.
• Freshers are welcome.
• Telecalling, sales, healthcare or clinic experience will be an advantage.

Working Details

Timing: 10:00 AM – 7:00 PM

Location: Nirog360° Aesthetics Clinic, B-28, Sector 63, Noida

Salary: ₹12,000 – ₹18,000 + Incentives

Contact: 9266231003