Front Desk Associate

Company: RAHI Care Dialysis

Location: Chandigarh & Panchkula

Join our team and contribute to delivering excellent patient care while managing the day-to-day operations of our dialysis centres.

🎓 Qualification

• MBA in Hospital Administration or Healthcare Management will be an advantage.
• Graduate/Postgraduate

💼 Experience

• 2–5 years of experience in the healthcare sector.
• Experience in hospital administration, centre operations, or patient management preferred.

📋 Key Responsibilities

• Patient Experience: Interact with patients, address grievances, and ensure patient satisfaction.
• Centre Operations: Manage daily activities, staff rosters, and employee grievances.
• Doctor & Staff Coordination: Maintain effective relationships with doctors and paramedical teams.
• Ayushman Portal & Data Management: Handle patient records, data entry, and Ayushman Portal-related work.
• Quality & Compliance: Ensure adherence to healthcare quality standards and operational procedures.
• Patient Growth & Marketing: Support local marketing activities to increase patient registrations and centre footfall.
• Communication & Service: Ensure timely and responsive support to patients through in-person, telephone, and electronic communication.

⭐ Skills Required

• Excellent communication and interpersonal skills.
• Polite, soft-spoken, and patient-focused approach.
• Strong coordination, organizational, and problem-solving skills.
• Hardworking and a good team player.
• Willingness to relocate, if required.

📩 Interested Candidates Send your updated CV to:

Email: anamika.thakur@rahicare.in

Contact: 81466 62491