Mini Bharat Logistics Private Limited

Customer Support Executive

Mini Bharat Logistics Private Limited
Work from home
₹12,000 - ₹19,000 monthly*

Fixed

₹12,000 - ₹18,000

Average Incentives*

₹1,000

Earning Potential

₹19,000

Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

38 applicants

38 applicants

Benefits include: Internet Allowance

Benefits include: Internet Allowance

Job Description

Job Description: Customer Care Executive (Outbound)

Company Overview

TraderzPlanet is a fast-growing B2B marketplace connecting buyers and suppliers across India. We are expanding our customer operations team and looking for proactive, high-energy professionals to drive user engagement, onboarding, and platform growth through voice communication.


Position Details

  • Role: Customer Care Executive (Outbound)
  • Salary: ₹12,000 – ₹18,000 per month (based on experience & interview)
  • Work Mode: Permanent Work-From-Home (100% Remote)
  • Working Days: 6 days a week
  • Target Talktime: 6 hours of connected talktime per day


Key Responsibilities

  • Consistent Voice Outreach: Maintain a daily productivity benchmark of 6 hours of talktime, engaging actively with prospective and existing platform users.
  • Onboarding & Verification: Assist new suppliers and buyers with profile setup, business verification, and listing activation.
  • Relationship Management & Renewals: Re-engage inactive accounts, collect user feedback, and drive subscription renewals and value-added service adoption.
  • Issue Resolution: Identify customer pain points during calls and coordinate with internal teams for swift resolution.
  • CRM Logging: Accurately track call outcomes, customer details, and follow-up schedules in the CRM.


Eligibility Criteria

  • Education: Any Graduate.
  • Experience: Minimum 2+ years of dedicated outbound calling, telesales, or telecalling experience in a BPO/customer support setup.
  • Language Proficiency: Fluent in both English and Hindi with strong persuasive communication and active listening skills.


Mandatory Technical Requirements (WFH Setup)

  • System: Laptop or Desktop (Intel Core i3/i5 or equivalent processor).
  • Memory & Storage: Minimum 4 GB RAM and 250 GB SSD.
  • Internet: High-speed, stable broadband connection (minimum 300 Mbps).
  • Peripherals: Noise-canceling USB headset and dedicated power backup (UPS/Inverter).


Perks & Benefits

  • Competitive Pay: ₹12,000 – ₹18,000/month fixed stipend/salary.
  • 100% Remote Work: Permanent WFH with zero daily commute.
  • Career Growth: Clear performance milestones within a rapidly expanding B2B ecosystem.
  • Supportive Environment: Structured daily lead pipelines, dedicated training, and transparent workflows.


How to Apply

Send your updated resume via WhatsApp to both of the following numbers:

  • +91 92967 74643
  • +91 9958838856


Job role

Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Hindi
Assets
AssetsComputer/Laptop Ownership
Age limit
Age limit18 - 28 years
Gender
GenderAny gender

About company

Name
NameMini Bharat Logistics Private Limited
Address
AddressBarh, Bihar, India
Job posted by Mini Bharat Logistics Private Limited

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You can expect a minimum salary of 12,000 INR and can go up to 19,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

Yes, it's a work from home job and can be done online. You can explore and apply for other work from home jobs in Patna at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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