Call Center Executive
Zenplus Private LimitedFixed
₹10,800 - ₹11,800
Average Incentives*
₹1,000
Earning Potential
₹12,800
Fixed
₹10,800 - ₹11,800
Average Incentives
₹1,000
Earning Potential
₹12,800
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
154 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Description:
Key Responsibilities
Emergency Call Handling: Answer incoming emergency calls calmly and efficiently, often working in a high-pressure environment. Gather critical information (location, nature of emergency, number of people involved) and use triage protocols to determine the priority of the situation.
Dispatch & Coordination: Immediately dispatch appropriate emergency services ambulances based on geographical proximity and the nature of the incident. Coordinate seamlessly with allied services.
System & Safety Monitoring: Identify hazards and track the status of emergency vehicles or personnel using GPS and Computer-Aided Dispatch (CAD) systems.
Incident Logging & Reporting: Accurately document every detail of the call and incident in digital databases. Maintain clear logs of response times (e.g., vehicle dispatch latency) and generate shift reports.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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