Application Development & Support Specialist

Application Development & Support Specialist

Role Summary

We are seeking a senior-level Application Development Lead to join our Supply Chain Management (SCM) technology team in India. This role combines hands-on development, solution design, application support, integration delivery, and people leadership. The successful candidate will lead and mentor a team of three developers while remaining actively involved in the design, development, review, deployment, and support of Oracle E-Business Suite (EBS), Oracle Integration Cloud (OIC), APIs, and related SCM solutions.

The ideal candidate has strong experience across Procure-to-Pay (P2P) and Order-to-Cash (O2C), along with advanced Oracle PL/SQL, Oracle APIs, OIC integrations, REST/SOAP services, reporting, DevOps, and production support capabilities.

Key Responsibilities

• Lead, mentor, and guide a team of three developers, including work allocation, technical direction, code reviews, quality oversight, and delivery tracking.
• Act as the technical lead for SCM application enhancements, integrations, incident resolution, and production support.
• Partner with solution architects, functional teams, business stakeholders, and external vendors to translate business requirements into scalable technical designs.
• Prepare and review technical solution documents, design specifications, interface mappings, deployment plans, test evidence, support documentation, and operational runbooks.
• Design, develop, and customize Oracle EBS concurrent programs using PL/SQL packages, procedures, functions, and Oracle APIs.
• Build and support integrations using Oracle Integration Cloud, including orchestrations, scheduled integrations, file-based interfaces, error handling, monitoring, and reprocessing.
• Design, develop, secure, test, and document REST and SOAP APIs for internal and external application integrations.
• Develop and maintain custom interfaces, data conversions, and migration scripts using PL/SQL, SQL*Loader, Oracle APIs, and other approved integration methods.
• Develop operational and analytical reports using Oracle Reports Builder, XML Publisher/BI Publisher, Discoverer, and related reporting tools.
• Troubleshoot and resolve issues involving Sales Orders, Purchase Orders, Drop Ship Orders, supplier transactions, interfaces, and other P2P/O2C process flows.
• Perform root-cause analysis, implement defect fixes and performance improvements, and drive preventive actions for recurring production issues.
• Ensure code quality through development standards, peer reviews, unit testing, debugging, security controls, documentation, and release-readiness checks.
• Support DevOps and release-management activities, including source control, CI/CD pipelines, deployment coordination, rollback planning, and post-deployment validation.
• Provide technical estimates, identify delivery risks and dependencies, communicate status, and escalate issues when required.
• Promote knowledge sharing, reusable integration patterns, coding standards, and continuous improvement across the development team.

Required Technical Skills

• 10+ years of relevant experience in Oracle EBS technical development, SCM applications, enterprise integrations, or a comparable application-development environment.
• Strong hands-on expertise in Oracle EBS SCM modules, with working knowledge of P2P and O2C business processes.
• Advanced Oracle SQL and PL/SQL skills, including packages, procedures, functions, triggers, performance tuning, and debugging.
• Hands-on experience with Oracle Integration Cloud (OIC), including adapters, connections, mappings, orchestrations, schedules, fault handling, monitoring, and integration troubleshooting.
• Strong API-development experience using REST and SOAP services, JSON, XML, authentication mechanisms, error handling, versioning, and API documentation.
• Experience with Oracle APIs, interface tables, concurrent programs, SQL*Loader, and data migration/conversion techniques.
• Experience with Oracle Reports Builder, XML Publisher/BI Publisher, and Discoverer or equivalent reporting technologies.
• Experience with DevOps practices, source control, CI/CD pipelines, deployment automation, and release-management processes.
• Ability to develop high-quality technical designs and conduct structured code and design reviews.
• Experience creating and maintaining process flows, system integration diagrams, data-flow diagrams, and technical architecture visuals using Microsoft Visio, Lucidchart, or comparable diagramming tools.
• Strong analytical, problem-solving, production-support, and root-cause-analysis skills.

Leadership & Professional Skills

• Prior experience leading, mentoring, or coordinating a small technical team.
• Ability to balance team leadership responsibilities with hands-on technical delivery.
• Strong ownership mindset with the ability to manage priorities, deadlines, risks, and dependencies.
• Clear written and verbal communication skills, including the ability to explain technical topics to non-technical stakeholders.
• Experience collaborating across global, cross-functional teams in a fast-paced environment.
• Ability to work effectively within Waterfall, Agile, or hybrid delivery models.
• Commitment to documentation, knowledge transfer, operational stability, and continuous improvement.

Tools & Technologies

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Oracle Integration Cloud, Oracle EBS, API, cloud, or DevOps certifications are preferred.
• Experience working in an IT consulting, shared-services, or global enterprise delivery organization.
• Experience supporting supply chain integrations with third-party platforms, suppliers, logistics providers, or enterprise applications.
• Exposure to Power BI, DAX, Snowflake, Grafana, Splunk, AppDynamics, or comparable analytics and monitoring platforms.

Success Measures

• Consistent, high-quality delivery by the lead and the three-person development team.
• Reliable and supportable OIC integrations and APIs with effective monitoring, error handling, and documentation.
• Improved code quality, review discipline, deployment readiness, and production stability.
• Timely resolution of SCM incidents and successful delivery of enhancements across P2P and O2C processes.
• Effective stakeholder communication, team development, knowledge transfer, and reduction of single points of failure.

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

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