Customer Service Representative

Customer Service Representative (CSR)

Eligibility -

• Minimum 10th / 12th Pass or Graduate

Key Responsibilities -

• Assist customers and deliver excellent customer service
• Explain and demonstrate games to customers clearly and confidently
• Handle cashiering, billing, and payment transactions accurately
• Ensure a pleasant and engaging customer experience at all times

Working Hours & Schedule -

• 9-hour shift per day
• 1 weekly off
• Public holidays and weekends are working days

Shift Timings -

Female – Rotational Shifts

• 10:00 AM – 7:00 PM
• 11:00 AM – 8:00 PM
• 12:00 PM – 9:00 PM

Male – Rotational Shifts

• 1:00 PM – 10:00 PM
• 2:00 PM – 11:00 PM
• 3:00 PM – 12:00 AM
• 4:00 PM – 1:00 AM

Important -

• Candidates must be available for all shifts during the first 15 days of joining.

Benefits (After Probation) -

• Performance-based incentives
• 24 days of paid leave per year
• Double pay on public holidays
• Child education benefit

Requirements -

• Must strictly follow grooming and uniform standards
• Comfortable with rotational shifts and standing work
• Customer-friendly attitude and willingness to learn

Extra Benefits –

• Accommodation/Room provided for outstation candidates.
• 4:00 PM – 1:00 AM shift: 1 meal provided for this shift.

If you are genuinely interested in this opportunity, please call: 75748 61560