Jewellery Sales Associate

Jewellery Sales Associate

📍 Amanora Mall, Pune | Full-Time | On-site

Brand: Shaar Gold

About Shaar Gold:

Shaar Gold is a contemporary gold jewellery brand focused on lightweight, versatile, and investable fine jewellery designed to be worn every day.

We are opening our retail store in Pune and are looking for warm, confident, and customer-focused Jewellery Sales Associates to represent Shaar inside the store.

Role Overview:

As a Jewellery Sales Associate, you will be responsible for creating a warm and trustworthy store experience for customers. Your role will be to welcome customers, understand their needs, explain products clearly, and help them discover pieces that suit their style, occasion, budget, and everyday lifestyle.

This role is ideal for someone who has experience in jewellery retail, enjoys interacting with customers, and can build trust through strong product knowledge, patience, and thoughtful communication.

Key Responsibilities

Welcome customers and create a warm, premium, and comfortable store experience

Understand customer needs and suggest suitable jewellery pieces based on style, occasion, budget, and usage

Explain product details clearly, including gold purity, karat, weight, pricing, hallmarking, value, and care instructions

Help first-time or younger gold buyers feel confident and informed while making a purchase

Support customers through the complete sales process, from browsing to billing

Build strong customer relationships and encourage repeat visits

Maintain store presentation, visual merchandising, and product display standards

Keep track of customer preferences, enquiries, feedback, objections, and follow-ups

Support store events, launches, walk-ins, and customer engagement activities

Stay proactive during slower store hours by supporting follow-ups, display upkeep, customer outreach, and store readiness

Coordinate with the store manager/founders for inventory, customer requests, product feedback, and daily updates

Ensure the store is clean, organised, and ready for customers at all times

Ideal Candidate:

1-3 years of experience in jewellery retail sales is required

Strong understanding of gold jewellery, customer handling, and retail sales

Confident, polite, well-groomed, and presentable

Good communication skills in English and Hindi

Marathi is good to have

Warm, approachable, and non-pushy in their sales approach

Comfortable explaining gold, pricing, purity, and value in a simple and trustworthy way

Able to understand customer preferences and recommend products thoughtfully

Patient, proactive, detail-oriented, and service-minded

Comfortable working in a retail store environment, including weekends and mall working hours

Basic comfort with billing systems, WhatsApp follow-ups, and customer data entry is a plus

What We’re Looking For:

We’re looking for someone who can represent Shaar with warmth, confidence, care, and trust.

This is not just a sales role. It is about helping customers experience the brand, feel comfortable buying gold, understand what they are purchasing, and build a lasting relationship with Shaar.

Location:

Amanora Mall, Pune

Experience:

Minimum 2–3 years of experience in jewellery retail sales.