Sales Executive

Job Description –Sales Executive (Pune Metro NCMC Business)

Role Purpose

To drive customer acquisition, issuance of Bajaj Pay NCMC Cards, and cross-sell of Bajaj Group products through dedicated kiosks and customer engagement activities across Pune Metro stations.

Key Responsibilities

NCMC Card Acquisition

Engage with metro commuters and educate them on the benefits of Bajaj Pay NCMC Cards.

Drive end-to-end customer acquisition, onboarding, and issuance of NCMC cards.

Achieve daily, weekly, and monthly NCMC card issuance targets.

Customer Engagement & Sales

Promote Bajaj Pay offerings and create awareness amongst metro commuters.

Identify customer needs and cross-sell relevant Bajaj Finance products including EMI Cards, Personal Loans, Insurance, FD, and other approved products.

Generate qualified leads and facilitate customer referrals for eligible products.

Station Operations

Manage day-to-day operations at assigned metro station kiosk.

Ensure adherence to process, compliance, branding, and customer service standards.

Maintain records of customer interactions, leads generated, and sales conversions.

Coordinate with station authorities and internal teams for smooth operations.

Customer Service

Address customer queries related to NCMC cards, recharge, usage, and product benefits.

Resolve customer issues within defined turnaround times.

Deliver a superior customer experience to enhance adoption and retention.

Key Performance Indicators (KPIs)

NCMC Cards Issued

Customer Footfalls Engaged

Cross-Sell Leads Generated

Cross-Sell Conversions

Customer Satisfaction Scores

Compliance & Process Adherence

Eligibility

Graduate in any discipline.

customer acquisition, banking, financial services, fintech, telecom, or retail sales.

Prior experience in field sales, kiosk sales, banking correspondent, or financial product sales preferred.

Skills Required

Strong communication and interpersonal skills.

Sales and customer acquisition orientation.

Ability to engage with large commuter footfalls.

Basic digital and smartphone proficiency.

Target-driven and customer-focused approach.

Location

Pune Metro Stations (Pink Line)

Reporting To

Team Leader – NCMC Business

Sumedh Wanjari- 7498323356