Excel Info Soft Solutions

Tally Support Executive

Excel Info Soft Solutions
Anand Nagar, Pune
₹12,000 - ₹20,000 monthly

Fixed

₹12,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

41 applicants

41 applicants

Benefits include: Overtime Pay, PF, Mobile Allowance, Laptop, ESI (ESIC)

Benefits include: Overtime Pay, PF, Mobile Allowance, Laptop, ESI (ESIC)

Job Description

A Tally Support Executive is responsible for

1. Resolving customer queries regarding Tally software (like TallyPrime)

2.Managing software installations, and troubleshooting technical or accounting errors.

3.They guide clients through functionalities like GST and invoicing, while ensuring seamless software operations and excellent client satisfaction

Key Responsibilities

  • Technical Support: Troubleshoot Tally errors, connectivity issues, and assist with software installation, configuration, and updates.
  • Customer Assistance: Resolve client queries promptly via phone, email, or remote sessions. Escalate complex technical or functional bugs to senior developers.
  • Accounting & Compliance Support: Guide users in executing accounting entries and understanding taxation functionalities (e.g., GST, TDS, and payroll) within Tally.
  • Client Onboarding & Training: Conduct product demonstrations and train end-users on how to effectively utilize Tally features.
  • Documentation & Ticketing: Log all customer interactions, track resolutions, and update CRM platforms to maintain strict Service Level Agreements (SLAs).

Job role

Work location
Work locationExcel Info Soft Solutions Pvt. Ltd. Swapna shilp Banglow,Ground floor, Plot No.9, Survey No. 28/3, Varshanand HSG society, Sinhgad Rd, Behind Santosh Hall, Anand Nagar, Pune 51 Anand Nagar, Pune
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsMS Excel, Tally Erp 9, Tally Prime, Customer Query Resolution
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Marathi, Hindi
Age limit
Age limit20 - 30 years
Gender
GenderFemale

About company

Name
NameExcel Info Soft Solutions
Address
AddressExcel Info Soft Solutions Pvt. Ltd. Swapna shilp Banglow,Ground floor, Plot No.9, Survey No. 28/3, Varshanand HSG society, Sinhgad Rd, Behind Santosh Hall, Anand Nagar, Pune 51 Anand Nagar, Pune
Job posted by Excel Info Soft Solutions

Similar jobs you can apply for

Marketing
Tivsa Integrated Services Private Limited

Promoter

Tivsa Integrated Services Private Limited
Kondhwa Budruk, Pune
₹18,000 - ₹28,000*
Work from Office
Full Time
Min. 6 months
Basic English

Sales & Marketing Executive

Sankalpan Brand Solutions
All areas in Pune Region
₹20,000 - ₹33,000*
Field Job
Full Time
Min. 1 year
Basic English
Vedamitra Kneeveda Clinic

Telecalling Executive

Vedamitra Kneeveda Clinic
Rahatani, Pimpri-Chinchwad
₹14,000 - ₹25,000
Work from Office
Full Time
Min. 2 years
Basic English

Sales Manager

Alpha Homes
Tathawade, Pune Region
₹20,000 - ₹60,000*
Work from Office
Full Time
Any experience
Basic English
Godjn Solutions Private Limited

Customer Verification Executive

Godjn Solutions Private Limited
Kharadi, Pune
₹13,000 - ₹28,000*
Work from Office
Full Time
Any experience
Basic English

Management Assistant

Shraddha Facility Management Services
Handewadi, Pune
₹22,000 - ₹24,000
Field Job
Full Time
Min. 1 year
Good (Intermediate / Advanced) English

You can expect a minimum salary of 12,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 1 Sept 2026. For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!