Sr. Sales Engineer

Key Skills:

• Market knowledge and competitor tracking

• Computer knowledge

• Fundamental technical knowledge about metallurgy

• Commercial acumen

• Relationship management

• Communication and presentation skills

• Planning and coordination

• Negotiation skill

• Proactive customer handling

Major responsibilities:

• Cold calling to arrange meetings with potential customers for new business.

• Maintaining and developing relationships with existing customers via telephone calls and e-mails.

• Prepare and present sales presentations.

• Record sales and order information and send reports to concerned departments.

• Generate orders to suppliers through purchase orders.

• Generate weekly and monthly reports and submit them to supervisors.

• Support ISO initiatives through proper documentation.

• Provide support in company advertisements during exhibitions and trade fairs through catalogue, poster planning, designing, and arranging printing.

• Ensure prompt and correct responses while handling customer complaints with support from the customer support department.

• Follow up for payment recovery and C-Forms collection.

• Take consistent efforts to achieve sales targets.

• Collect competitor information and provide innovative solutions to improve sales performance.