Back Office Sales (Non Voice)

Key Responsibilities:

• Lead Management:
• Handle and maintain the lead sheet and sales pipeline.
• Regularly update CRM tools with accurate lead details and statuses.
• Follow-Up and Coordination:
• Conduct timely follow-ups with leads via email, phone calls, or other communication channels.
• Schedule and confirm meetings, demos, or presentations as required.
• Proposal and Contract Handling:
• Draft and send proposals, contracts, and business decks to potential clients.
• Ensure all documents are accurate, professional, and tailored to the client’s needs.

Sales Support:

• Assist in converting leads into clients by addressing queries and providing necessary information.
• Collaborate with internal teams to ensure a seamless client onboarding process.
• Market Research and Strategy:
• Stay updated on industry trends and competitors to identify potential business opportunities.
• Provide insights to improve the sales and marketing approach.

Reporting and Analysis:

• Generate regular reports on lead conversion rates and sales metrics.
• Analyze data to identify areas of improvement in the business development process.

Requirements:

• Language Proficiency: Excellent verbal and written English communication skills.
• Experience: Preferred experience in business development or sales support roles.

Skills:

• Strong organizational skills to manage multiple leads simultaneously.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
• Ability to draft professional emails, proposals, and presentations.

Qualification:

•  B.Com or M.Com