Emerge The Inside Out

Customer Care Executive

Emerge The Inside Out
Kamrej, Surat
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Basic EnglishBasic English

Job Description

  • Handle customer queries through phone calls, WhatsApp, email and SMS.
  • Understand customer concerns and provide appropriate solutions.
  • Coordinate with internal teams to resolve customer issues.
  • Communicate updates and solutions to customers in a timely manner.
  • Coordinate with courier/logistics partners regarding order status and delivery.
  • Maintain and update order details in MS Excel.
  • Track customer orders and follow up on pending/delayed deliveries.
  • Process online orders whenever required through different online portals.
  • Perform data entry and data processing.
  • Maintain accurate customer and order records.


Job role

Work location
Work locationShop number 177, Golden Plaza, NH No 48, Kamrej Rd, Kamrej, Gujarat 394185 Kamrej, Surat
Department
DepartmentRetail & eCommerce
Role / Category
Role / CategoryeCommerce Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameEmerge The Inside Out
Address
AddressShop number 177, Golden Plaza, NH No 48, Kamrej Rd, Kamrej, Gujarat 394185 Kamrej, Surat
Job posted by Emerge The Inside Out

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 8 Sept 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!