Telesales Executive

Apex Solution
Surat
₹15,000 - ₹18,000 monthly

Fixed

₹15,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

1 applicants

1 applicants

Job Description

* Call customers who have returned the product after receiving it.

* Identify and understand the exact reason for the return.

* Understand concerns related to product quality, colour, design, size, damage, or expectation mismatch.

* Handle customer concerns professionally and provide the best possible solution.

* Convince customers to cancel the return or retain the product wherever possible.

* Explain available options such as replacement, exchange, or other suitable solutions.

* Maintain a positive customer experience while reducing return and RTO rates.

* Maintain accurate records of calls, follow-ups, customer feedback, and resolutions.

* Coordinate with the Sales, Operations, and Customer Support teams to resolve customer issues.

Job role

Work location
Work locationSurat, Gujarat, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryTelesales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Telecalling - Customer Service, Customer support, Telesales, Telecalling marketing
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderFemale

About company

Name
NameApex Solution
Address
AddressSurat, Gujarat, India
Job posted by Apex Solution

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You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 25 Sept 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!