HR Recruiter

Job Description – BPO Recruiter

Company: Mars Consultancy

Job SummaryMars Consultancy is looking for a target-oriented BPO Recruiter to handle candidate sourcing, screening, interview coordination, and end-to-end recruitment for domestic and international BPO processes. The candidate will be responsible for understanding candidate profiles, explaining suitable job opportunities, and ensuring successful joinings.

• Key ResponsibilitiesMake outbound calls to candidates for domestic and international BPO job openings.
• Understand candidates’ qualifications, communication skills, work experience, current and expected salary, notice period, and job preferences.
• Screen candidates for voice, non-voice, chat, email, customer service, sales, and technical support processes.
• Assess candidates based on English communication, experience, salary expectations, shift flexibility, and job suitability.
• Explain job details, salary packages, incentives, work locations, shift timings, weekly offs, and interview procedures.
• Schedule interviews, coordinate walk-in drives, and ensure candidates attend interviews on time.
• Follow up with candidates regarding interview feedback, selection, documentation, offer acceptance, and joining confirmation.
• Maintain regular communication with selected candidates to minimize offer dropouts and no-shows.
• Source candidates through job portals, recruitment databases, references, social media, and other channels.
• Generate candidate references and encourage referrals to build a strong candidate database.
• Maintain candidate details, interview status, follow-up updates, and joining records in Excel trackers or recruitment systems.
• Achieve daily calling targets and monthly interview, selection, and joining targets.
• Coordinate with the recruitment team and clients to understand open requirements and hiring priorities.
• Ensure candidate registration on the Mars Consultancy recruitment link before processing their profiles.
• Required SkillsGood communication, convincing, and candidate-handling skills.
• Ability to screen candidates for BPO voice and non-voice processes.
• Basic understanding of international BPO hiring, including US/UK shifts, rotational shifts, and salary structures.
• Strong follow-up, coordination, and negotiation skills.
• Basic knowledge of MS Excel, job portals, and recruitment tracking.
• Ability to work under targets and handle high-volume recruitment.
• Candidate ProfileFreshers with good communication skills or candidates with experience in BPO recruitment, HR recruitment, telecalling, or customer service can apply.
• Experience in bulk BPO hiring will be an added advantage.
• Should be proactive, disciplined, result-oriented, and comfortable making frequent calls.
• Performance Metrics (KPIs)Daily calls and candidate screenings.
• Interviews scheduled and attended.
• Candidate selections and successful joinings.
• Candidate referrals generated.
• Follow-up efficiency and reduction in candidate dropouts.
• Accurate and timely recruitment tracker updates.