Platinumone Business Services Limited

BPO Quality Analyst

Platinumone Business Services Limited
Thane West, Thane
₹20,000 - ₹40,000 monthly

Fixed

₹20,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

2 applicants

2 applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

PlatinumOne Business Services Limited


Role: BPO Quality Analyst

Job Description:

  • Below are the hiring criteria for Quality analysis hiring demands:-
  • Good to English Speaking and Conversational skills. 
  • Minimum 1 year  BPO experience.( good  English) 
  • HSC qualification required.
  • Week Off- 6 days working.
  • Rotational 1 week off (In between Monday till Friday).
  • Shift Time: 10am to 7pm (Fixed Shift).
  • Salary – depending on last drawn and interview.+(Incentive)
  • Salary cycle : 26-25/ Payment Date : 1st of month
  • Age Criteria: -25 till 40 Years


Key Responsibilities:

  • Analyze and report on quality trends, root causes, and areas for improvement.
  • Ensure compliance with internal policies, industry standards, and client specifications.
  • Assist in developing and improving quality assurance processes, procedures, and templates.
  • Perform audits, inspections, and evaluations of processes and systems.
  • Provide feedback and training to staff on quality issues and performance metrics.
  • Qualifications: HSC Or Graduate 
  • Salary - 30k to 40k inhand 
  • Experience - 1 - 2 yrs

Job role

Work location
Work locationPlatinumOne Business Services Limited, 7th Floor, A-WING, Ashar IT Park, Road No. 16/Z, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604 Thane West, Thane
Department
DepartmentSales & BD
Role / Category
Role / CategoryTelesales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsLead Generation, Good Communication Skills, B2B Sales, Telesales/Telemarketing, Sales, Outbound calling, Domestic calling, Outbound sales, Telecalling, Domestic BPO, Telecalling marketing, B2B presales, Outbound sales strategy, Real esate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit22 - 35 years
Gender
GenderAny gender

About company

Name
NamePlatinumone Business Services Limited
Address
AddressPlatinumOne Business Services Limited, 7th Floor, A-WING, Ashar IT Park, Road No. 16/Z, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604 Thane West, Thane
Job posted by Platinumone Business Services Limited

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You can expect a minimum salary of 20,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Nov 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!