Omkar Services

Customer Support Coordinator

Omkar Services
Vasai East, Vasai
₹15,000 - ₹30,000 monthly*

Fixed

₹15,000 - ₹25,000

Average Incentives*

₹5,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 01 Sep 2026 - 10 Sep 2026 | Time: 11.00 am - 01.00 pm...

Urgently hiring

Urgently hiring

8 applicants

8 applicants

Job Description

Job Role

  • Handle incoming and outgoing customer calls.
  • Understand customer service requirements and complaints.
  • Manage customer inquiries through WhatsApp.
  • Create and update service job records.
  • Coordinate with technicians for customer visits and repairs.
  • Follow up with customers regarding estimates, repairs, pickups and deliveries.
  • Maintain customer and service data in Excel/CRM.
  • Track pending and completed service jobs.
  • Collect customer feedback after service completion.
  • Prepare daily service and customer follow-up reports.

Job role

Work location
Work locationAchole Talao, Nala Sopara, Ambawadi, Nalasopara East, Vasai-Virar, Maharashtra
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Sales, Business communication, Sales follow-ups, Sales communication, Sales administration, Sales coordination, Sales analysis, Sales performance analysis, Resolved complaints, Customer inquiries, Customer queries, Customer complaints handling, Sales follow up, Sales Analytics
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit23 - 45 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date01 Sep 2026 - 10 Sep 2026
Time
Time11.00 am - 01.00 pm
Other instructions
Other instructionsGood communication skills and a customer-friendly attitude are required. Candidate should be comfortable handling calls, WhatsApp messages, customer follow-ups, technician coordination, and basic computer/Excel work. Prior experience in customer support or service coordination will be preferred.

About company

Name
NameOmkar Services
Address
AddressAchole Talao, Nala Sopara, Ambawadi, Nalasopara East, Vasai-Virar, Maharashtra
Job posted by Omkar Services

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You can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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