IT Manager
Profit Shoe Company Private LimitedFixed
₹30,000 - ₹60,000
Earning Potential
₹60,000
Fixed
₹30,000 - ₹60,000
Earning Potential
₹60,000
Work from Office
Full Time
Min. 5 years
Basic EnglishJob highlights
16 applicants
Benefits include: PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)
Job Description
Job Role:
We are looking for an IT Manager to manage and support our Retail ERP and Billing Software and provide technical support to stores and Head Office teams.
Key Responsibilities:
- Manage day-to-day ERP and POS/Billing software support.
- Handle and resolve tickets raised by stores and HO teams.
- Resolve issues related to Billing, Offers, Discounts, Pricing, Inventory, Returns and Payments.
- Coordinate with ERP/software vendors for technical issues and system changes.
- Monitor pending tickets and ensure timely resolution as per SLA.
- Identify recurring issues and coordinate for permanent solutions.
- Support new offers, schemes, pricing and other business requirements in the ERP.
- Coordinate with Sales, Operations, Finance and Store Managers for system-related issues.
- Support ERP/POS testing, updates and new feature implementation.
- Maintain daily/weekly reports on tickets, issues and resolutions.
- Provide support during new store openings and system rollouts.
- Ensure minimum disruption to store operations due to ERP or billing issues.
Required Skills:
- Experience in Retail ERP / POS / Billing Software.
- Good knowledge of Billing, Offers, Discounts, Pricing and Inventory.
- Good troubleshooting and problem-solving skills.
- Experience in Ticket Management and SLA handling.
- Vendor coordination experience.
- Basic knowledge of SQL and MS Excel is preferred.
- Good communication and coordination skills.
We need one IT Executive and one IT Manager who have experience in ERP IT Support in Retail Industry.
Work Location: Vijayawada
Salary not a constraint for right candidate
Immediate within one month joiners preferred
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Vijayawada to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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