Specialist - Cloud Engineering

Specialist - Cloud Engineering

Year of experience : 5 to 7 years

Role Summary:

The L2 Migration Engineer will support SharePoint Online, Microsoft Teams and OneDrive migrations using ShareGate. The role requires hands-on capability in connection setup, migration job execution, monitoring, validation and standard remediation under L3-approved designs and runbooks, while maintaining content, metadata and permission integrity.

Key Responsibilities:

• Support migration delivery from discovery and readiness assessment through cutover, hypercare and closure.
• Collect and validate inventories for SharePoint sites, libraries, lists, Teams, Microsoft 365 Groups, OneDrive accounts, permissions, metadata, versions and dependencies.
• Configure ShareGate tenant connections, workstations or agents, mappings, filters, migration jobs and reports using approved standards.
• Perform connectivity checks, pilots, test migrations, production waves, delta passes, final cutover and post-migration remediation.
• Execute SharePoint Online, Teams and OneDrive migrations within approved migration waves and change windows.
• Monitor migration dashboards, throughput, warnings and errors; resolve standard permission, sharing, metadata, version, path and content issues.
• Perform reconciliation and validation of item counts, permissions, metadata, versions, sharing and site functionality.
• Maintain mapping workbooks, wave trackers, migration reports, issue logs, validation evidence, SOPs and knowledge articles.
• Support bridge calls, change activities, weekend cutovers and hypercare; provide timely status updates.
• Escalate complex information architecture, security, governance, data-integrity or persistent tool issues to L3 and support root-cause analysis.
• Complete assigned closure actions including exception tracking, business confirmation, handover and lessons learned.

Required Skills & Experience:

• 5 To 7 years of IT experience with hands-on Microsoft 365 collaboration migration experience.
• Practical experience with ShareGate configuration, migration execution, monitoring and reporting.
• Good knowledge of SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft 365 Groups, sites, libraries, lists, metadata, versions and permissions.
• Experience executing pilot, staged, delta and cutover migration batches.
• Working knowledge of Microsoft Entra ID, modern authentication, application permissions and identity dependencies.
  Basic to intermediate PowerShell skills for inventory, job preparation, validation and reporting.
• Ability to troubleshoot common connectivity, permission, sharing, metadata, version, path and content issues.
• Experience in enterprise, multi-site or tenant-to-tenant migration projects is desirable.

• Experience multi-site or international is highly desirable.
• Experience in complex environment,Troubleshooting, root cause analysis

Key Competencies:

• Disciplined execution against migration designs, runbooks and change controls
• Strong troubleshooting, attention to detail and timely escalation
• Content, metadata, permission and data-quality focus
• Effective customer, team and stakeholder communication • Collaborative, proactive and documentation-focused approach

Certifications & Qualifications:

• Bachelor’s degree in Computer Science, IT, Engineering or a related discipline.
• Relevant Microsoft 365, SharePoint, Teams or Identity certification preferred.

• ShareGate migration training preferred; ITIL Foundation desirable.