Collections Manager_PRIME VISHWAAS_0139_0178_1083596_HRR
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Collections Manager_PRIME VISHWAAS_0139_0178_1083596_HRR
- Responsible for managing and overseeing the collections process to ensure timely recovery of dues. - Coordinate with the collections team to implement effective strategies for debt recovery. - Monitor performance metrics and ensure compliance with company policies and regulatory requirements. - Liaise with internal departments and external stakeholders to resolve collection issues. - Drive team performance through training, motivation, and process improvements. - Maintain accurate records and prepare reports related to collections activities. - Ensure adherence to ethical standards and customer service excellence during collections. - Manage escalations and complex cases requiring managerial intervention. - Collaborate with risk and compliance teams to mitigate potential financial losses. - Utilize data and analytics to optimize collection efforts and improve recovery rates.Job role
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