Team Member

Team Member

Job Description:

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description
Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 0-18 months of work experience.

Process Overview

Global Markets Operations & Middle Office provides operations support to the Global Markets Business of Bank of America Merrill Lynch. Key Business activities include back office and middle office operations related to securities, derivatives, futures, options, currencies (FX) and commodities. Key functions include Trade Processing & settlement, Inventory Management, Cash Management, Asset Services, Collateral Management, Reconciliation, and Client & Product Data.

Job Description

GDFX Static Data (Global Delivery Foreign Exchange) process is responsible for adding and maintaining client information with respect to settling and confirming transactions. This includes adding and updating client bank details, loading/updating Standard Settlement instructions for all trading counterparties of Bank of America Merrill Lynch, creation of Trading Identifiers for the clients across all regions.

Responsibilities

Understanding of Reference Data Services with respect to Foreign Exchange & Derivatives business

Capability to review Standard Settlement Instructions and confirm payments are complete

Ability to drive processing high volume client requests meets daily deadlines. Must have a team player perspective & be able to communicate confidently.

To drive the development, implementation and regular review of policies and procedures on process compliance risks and issues that are material to the Business, including Anti-money Laundering, Know Your Customer (KYC) and Suitability ensure adequate staff awareness and training.

Effectively address the business issues - Generate new opportunities that will help them stay ahead in the future.

The SSI set-ups and maintenance: Setting up the requested as per database and confirm to requestor that the request is completed within process Turn Around Time

Completed technology enhancement certifications focused on Artificial Intelligence, Automation, and Digital Innovation to drive operational excellence and productivity improvements.

To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations.

Strong exposure to Microsoft 365 and Copilot, with the ability to leverage AI-powered tools to enhance day-to-day BAU operations, improve efficiency, and drive process optimization.

Proven ability to troubleshoot operational breaks by understanding upstream and downstream system architecture, identifying root causes, and implementing sustainable solutions. Working knowledge of automation and programming tools such as VBA, Python, Alteryx, or similar technologies is preferred.

Understanding of Business Continuity Management

To be flexible in their attitude and approach; have a strong desire to learn from day-to-day scenarios.

Good Communication skills (spoken and written English)

Requirements

Education: Graduate in finance, commerce, Master’s in business administration (MBA) - Finance

Certifications If Any - Certified in AI and Data Analytics

Experience Range: 0 to 3 Years

Foundational Skills

Global Markets, Investment Banking, Capital Markets.

Excellent Banking knowledge

Desired skills

Good communication skills and experience in Static Data process.

Knowledge of Co-pilot

Reference Data Services with respect to Foreign Exchange & Derivatives business

Work Timings - 3.30 PM to 12:30 PM.

Location - GGN, Hyd, Mum, GIFT

Experience Level

Entry Level