Senior Core Infrastructure Engineer

Senior Core Infrastructure Engineer

We are looking for a  Software Engineer who will design and develop software including automated test suites for major components in our Network Monitoring & Analytics Stack. You should be comfortable at building complex distributed systems involving a huge amount of data handling - collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing. Prior experience in coding is required. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

A great software engineer will make all the difference in delivering quality solutions to our customers. Are you passionate about designing, developing, testing, and delivering cloud services?  Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team?
Come join us!

Required Qualifications:
* 4+ years of experience in software development
* 3+ years of experience in developing large scale distributed services/applications
* Proficiency with Java/Python/C++ and Object-Oriented programming
* Excellent knowledge of data structures, search/sort algorithms
* Excellent organizational, verbal, and written communication skills
* Masters’s degree in Computer Science or equivalent

Desired Qualifications:
* Knowledge of cloud computing & networking technologies including monitoring services
* Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol
* Experience developing service-oriented systems
* Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms
* Experience developing automated test suites
* Experience with Jira, Confluence, BitBucket
* Knowledge of Scrum & Agile Methodologies

Key Responsibilities
System Design & Architecture - System Scalability:
–Implements and contributes to the development for components of distributed systems that support horizontal and vertical scaling including leveraging distributed state management tools.
–Optimizes code and/or systems for large-scale data processing in large-scale systems.
–Implements scalability requirements for assigned components and reviews implementation of team members.
–Leverages components of data plane platforms to handle large-scale data retrieval, storage, and processing.
–Implements performance and load testing.
System Design & Architecture - System Reliability Design:
–Collaborates with team to build fault-tolerant components capable of withstanding in-service updates by implementing redundancy, replication, and automatic failover mechanisms.
–Applies recovery oriented computing principles to design components that effectively handle service disruptions.
–Implements retry mechanisms, circuit breakers, and timeouts to help handle network unreliability.
System Design & Architecture - System Reliability Performance:
–Implements tests and alarm configurations to proactively detect and address issues/failures.
–Supports efforts to recover from failures by drafting and executing runbooks and operational procedures.
–Builds and customizes dashboards, telemetry systems, and alerting mechanisms to monitor component health.
System Design & Architecture - Correctness / Availability:
–Designs and implements functional requirements and testing for assigned features within an existing system.
–Implements tests scenarios (e.g., fault-injection, brown-out) to evaluate system correctness.
–Implements standard data replication and synchronization techniques to maintain data integrity and availability.
Operational Troubleshooting & Incident Management:
–Diagnoses, debugs, and resolves issues in system components to support ongoing operation.
–Implements basic strategies to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues.
–Designs and implements automation scripts and tooling used to troubleshoot operational issues.
–Participates in operational support rotations, assisting in incident responses and root cause investigations.
Compliance & Security:
–Applies advanced security measures to protect data and applications in multi-tenant environments, including encryption and access controls.
–Implements remediation plans to continuously improve security.
–Collaborates with the team to ensure cloud infrastructure complies with relevant industry standards and regulations and that documentation is up-to-date
Automation & Change Management:
–Maintains automation scripts and tools (e.g., Infrastructure as Code (IaC)) for managing cloud infrastructure.
–Adheres to change management plans for patching, updating, and rolling back applications.

Core Responsibilities
Planning & Execution:
–Track timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements. 
–Prioritize and adjust work as resources or timelines change, with some guidance
Collaboration & Partnership:
–Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others.
Problem Solving:
–Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices
Continuous Learning:
–Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools, and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members..
Continuous Improvement:
–Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work.

Minimum Job Qualifications
Education and/or Experience:
8 years of experience in software development

OR

Bachelor's of Technology (B.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 4 years of experience in software development

OR

Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 4 years of experience in software development

OR

Master's of Technology (M.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 2 year of experience in software development

OR

Master's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 2 year of experience in software development

OR

Doctorate in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field.

Job Skills:
Same skills as prior level plus;
Distributed Systems: Demonstrated ability in or knowledge of distributed systems, including designing or managing scalable, secure, and highly available software systems.
Prototyping: Demonstrated experience creating and refining prototypes for system validation and stakeholder feedback.
Computer Science Programming: Demonstrated understanding of computer science principles and ability to implement them in code.
Software Engineering: Demonstrated proficiency in all phases of software engineering and development.
Web Development: Demonstrated ability in or knowledge of web development, including designing, developing, or maintaining modern web applications using current frameworks.
Innovation: Demonstrated ability in or knowledge of innovation, including generating or supporting new ideas, technologies, or processes for organizational growth.
Cross-Functional/Team Collaboration: Demonstrated ability in or knowledge of cross-functional collaboration, including working with stakeholders across teams or geographies to achieve common objectives.
Information Vulnerabilities: Demonstrated ability to assess and mitigate vulnerabilities in IT and physical information assets.
Operating Systems: Demonstrated ability in or knowledge of operating systems, including installing, upgrading, and troubleshooting various operating environments.
API Development: Demonstrated ability to develop, test, and maintain secure APIs for application integration.
API Integration: Demonstrated ability to build and manage robust API integrations for seamless interoperability between systems.
Applied Algorithm Engineering: Demonstrated skill in designing, analyzing, and optimizing algorithms for efficiency and scalability.
Source Control: Demonstrated ability in or knowledge of source control, including managing and documenting code versions and release branches.

Cloud - Cloud Platforms Experience:
2 years of professional experience with cloud platforms (e.g., AWS, Azure, Google, Oracle Cloud).
Testing and Automation Experience:
3 years of experience working in testing and automation at the system level.
Distributed Systems Experience:
2 year of experience working with delivering and operating large-scale distributed systems.

Preferred Job Qualifications
Education and/or Experience:
8 years of experience in software development

OR

Bachelor's of Technology (B.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 4 years of experience in software development

OR

Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 4 years of experience in software development

OR

Master's of Technology (M.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 2 years of experience in software development

OR

Master's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 2 years of experience in software development

OR

Doctorate in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics.
People Leadership / Management Experience:
2 year of experience with cloud platforms (e.g., AWS, Azure, Google, Oracle Cloud).

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Experience Level

Senior Level