811-CEC Team Leader-Outbound_Digital Banking Kotak 811-Contact Centre Outbound_Thane
Kotak Securities LimitedJob Description
811-CEC Team Leader-Outbound_Digital Banking Kotak 811-Contact Centre Outbound_Thane
- Lead and manage the outbound digital banking contact center team. - Responsible for overseeing outbound calling campaigns related to digital banking products. - Coordinate with team members to achieve targets and maintain service quality. - Handle team performance, reporting, and escalation management. - Ensure smooth operations within the contact center environment. - Work closely with digital banking verticals to drive customer engagement and acquisition. - Manage daily activities at the Thane contact center location. - Support process improvements and adherence to compliance standards. - Facilitate communication between management and team members. - Drive motivation and training initiatives to enhance team productivity.Job role
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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